Privacy Policy
The Pegada Verde, Lda. recognizes the importance of protecting your personal data, whatever type of information is and we value above all, honesty a transparency, so we can build a solid and lasting relationship with our clients, based on trust and mutual benefit. With this, and with the Implementation of the new General Data Protection Regulation in European Union (UE 2016/679), we developed a set of security measures that aim to protect your data and update our Privacy Policy.
This Privacy Policy has the objective of explaining which is the Policy on the processing of personal datada by Pegada Verde, Lda., since if you want to make a purchase at out online store, is needed to be accepted the Privacy Policy which is essential and imperative to complete the order and the deliver our products.
However, if you have any doubt about this Policy you can contact us in our email: [email protected] or by mail to: Pegada Verde, Lda.. Rua Dr. Gomes Leal, nº3A 2560-331 Torres Vedras or at the client area in our website.
1. COMPANY IDENTIFICATION
1.1. This website and corresponding Privacy Policy are managed by:
· Company: Pegada Verde, Lda.
· HQ: Rua Venerando de Matos nº13 2ºdto. 2560-365 Torres Vedras
· TIN: 509 194 419
· Contact of the data protection officer: [email protected]
· Questions and clarification of doubts: [email protected]
1.2. By browsing our site you are consenting to the terms described in this Privacy Policy.
2. OUR PRINCIPLES
2.1. Respect for the client's wishes
We respect the privacy and security of your personal data, for which we ensure the respect of the client's will and its autonomous management, free and simple of your privacy preferences. Thus, and if you disagree with any point referred to in this Policy, may at any time object, by contacting us through the means referred to in 1.1
2.2. Good habits
Pegada Verde, Lda., as a personal data manager, determines the purposes and means by which your personal data is processed, including all applicable security measures. We guarantee that personal data are treated in Portugal in a correct way, and lawful and in accordance with good practice.
2.3. Strict need
In the treatment of data that can personally identify you, directly or indirectly, we apply the principle of strict need. For this reason, the use of your personal data will always be minimal, to not exceed the original purpose for which they were collected and/or processed.
3.PERSONAL DATA COLLECTION AND PROCESSING
3.1. Personal data collected and processed by Pegada Verde, Lda.. are only those that voluntarily, expressly and unequivocally, insert on the forms on this website.
3.2. The personal data collected is: name, address, district, TIN, postcode, email and phone number.
4. PURPOSE OF THE PROCESSING OF PERSONAL DATA
4.1. Your personal data is collected and processed by Pegada Verde, Lda.. only for purposes strictly related to the use of this website, associated services and the sale of products, management and improvement of the customer support management policy, direct marketing.
4.2. Pegada Verde, Lda.. always seeks to maintain the relationship with its client and provide you with the right benefits, relevant information and content related to Pegada Verde. The data will only be processed for these determined purposes, explicit and legitimate, not subsequently being treated in a manner incompatible with these. The data collected and processed are the appropriate, relevant and not excessive in relation to these purposes.
4.3. However, your personal data can also be used for other processing operations within the limits of applications. In particular, your personal data can be processed for the following purposes:
a) when you make a purchase on this site, we collect your personal data (for example, email address, shipping address, credit card number and phone number) on the purchase form, for sales purposes only, separation and transportation of the products ordered by you;
b) when requesting Customer Support assistance we collect your personal data(for example, first and last name, email address) just for the purpose of providing you with online store Customer Support services of Pegada Verde that are relevant to this site and to offer you the assistance you asked for;
c) when you register, we collect your personal data in order to simplify the preparation of your future orders;
d) when you subscribe to the newsletter, we collect your email in order to offer you this service;
e) when you browse our website, we collect cookies. Depending on the management you have made of Cookies on our website and your interaction with us, we use some information collected by Cookies in order to ensure proper functioning on the site, highlighting the proper view of content, remember your cart, remember your account, adjust screen resolution, to improve our offerings, among others. This information includes registration date, location, duration of your session, products you selected, your equipment, your browser and your IP address.
f) when you browse our website and later visit other platforms where the advertising format exists (social media, google and other partners of these networks) may be impacted by ads from our brand. We will also use the data to reach new potential customers who may be interested in our products.
4.4. When we collect data, we indicate the mandatory fields with asterisks, when the data in question are necessary to:
● Celebrate our contract with you (for example for the supply of products you purchased on our websites / apps);
● Provide you with the service you requested (for example by providing you with a newsletter); or
● Respect legal requirements (for example, billing).
4.5. Personal data can be communicated to service providers of Pegada Verde for the provision of services, to judicial authorities, fiscal and regulatory, for the purpose of complying with legal requirements.
5. TRANSMISSION OF PERSONAL DATA
Personal data can be transmitted to subcontractors so that they treat them in the name and on behalf of Pegada Verde, Lda.. In this case, Pegada Verde, Lda. tomará as medidas contratuais necessárias para procurar garantir que os subcontratantes respeitam e protegem os dados pessoais do titular.
Personal data only will be accessed or shared with the following entities:
- Entities providing services of Pegada Verde, Lda.. in matter, for example, computer support, document management, legal support, human resources;
- Public authorities (for example the Tax and Customs Authority).
Pegada Verde, Lda.. may have to occasionally transfer your personal data to a third country outside EU zone and that is not on the list of countries that the EU has already considered to have adequate levels of protection of personal data. In this cases, Pegada Verde, Lda.. ensure that data transfers are carried out in strict compliance with applicable legal rules.
6. USER RIGHTS
6.1. To exercise the right of access, rectification, erasure, forgetfulness or blocking personal data, the user can send a written communication to the following email address: [email protected]
6.2.If you want to stop receiving direct marketing communications, you can, at any time, exercise the right to object to the processing of personal data, through the management of consents available in the client area of the online store. You can do it, sending an email message to [email protected].
7. SECURITY
7.1 The Pegada Verde uses the appropriate security measures to protect personal data against destruction, accidental or unlawful, accidental loss, the alteration, dissemination or unauthorized access, and against any other form of illicit treatment. In addition, we contractually require external trusted entities that handle personal data for us to do the same.
7.2. However, the Pegada Verde cannot guarantee that the security measures adopted to protect this site and the transmission of data and information through this website will prevent or exclude any risk of unauthorized access or data loss. Therefore, we recommend that the computer you use is equipped with software devices that protect it when transmitting and receiving data. (such as updated antivirus systems), and that the browser takes appropriate measures to ensure the security of data transmission(such as firewall and anti-spam filters).
8. RETENTION AND PROCESSING TERM
8.1. The data is kept by Pegada Verde for the purposes described here during the time necessary for the aforementioned purposes, unless the personal data in question is necessary to prove compliance with obligations, during the period for the corresponding rights, or if there is a longer data retention period imposed by law.
8.2. When personal data is no longer needed, will be removed from our systems and records or maintained anonymously so that it cannot be identified from the same.